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Order Cancellation

 Canceled Orders 
 All orders canceled after 3 days of the initial purchase will lose 50% of the Merchandise purchase price. All Canceled Orders must be done via email confirmation. We do NOT accept cancellations on Veils, Bridesmaids, Flower girls, Accessories, Prom dresses, Mothers dresses, Special Occasion Dresses, Quinceanera Dresses. All other charges are non-refundable including Shipping, Insurance, and any transaction fees. Rush cut orders or quick ship orders, cannot be canceled or changed. Orders shipped from our stock inventory cannot be canceled or changed. We will try to work with you on canceled orders. We are an ethical business and will do everything we can to cancel your order without you being obligated to the gown. 2013dress.com has the most up front return policy in the industry. We will not hide behind words to contradict the terms.