Q: How Can I get my products? 2008-02-04 00:00
we will send the all your products in your need. 2008-06-14 20:38
Q: How to place an order? 2008-06-14 20:44
At first, please browse my website: www.phoebebridal.com, you can view various kinds of products, please choose your favorite styles and give me your size, color or other special requirement. you can buy it directly on my site but you have to rigister first, or record the item number and email me your requirment, then i will make the product for you need. 2008-06-14 20:50
Q: How about the color of the dress? 2008-06-14 20:50
We can make the dress in various color for the dress. but some of the dress have special material maybe i do not have some color. you can choose the color from my color chart. also please email us for inquiring first. 2008-06-14 20:52
Q: What's the price show on your website?
2008-06-14 20:55
the price on our website is retail price and it's include the shipping cost. the term of shipment you can choose EMS or TNT, more about shipping information please browse their website:
http://www.ems.com.cn/english-main.jsp
http://www.tnt.com/ 2008-06-18 09:57
Q: What is the delivery time for orders?
2008-06-14 20:56
We have able to delivery dress very fast. Normally it take 20-25 busines days for Custom orders and delivery time about 3- 7 days for shipping. 2008-06-14 20:57
Q: Can i choose Rush order service?
2008-06-14 20:57
Yes, we can accept rush order service, as follow:
1, 7 days rush order, mean take 7 days time to make, and shipping time 3-7 days.
2, 14 days rush order, mean take 14 days time to make, and shipping time 3-7 days. 2008-06-14 20:58
Q: What is your return policy? 2008-06-18 10:03
We guarantee all our dress with high quality. If our dress not good quality, customer can return back the dress. But we can't accept return dress for custom cut order.
All sales are final and cannot be cancelled at the point of purchase.
Please be sure of the style, size, color, and any other specifications before submitting your order.
2008-06-18 10:03
Q: How can I see a swatch of the color I'm interested in before I order? 2008-06-18 10:04
Sorry, the shipping cost is very expensive, so we do not have swatches available to send out to customers. we can just can send our color chart and product cd to our wholesaler with their order.
You can confirm the dress color by two ways, as follow:
1, view our color chart, choose color on internet.
2, send me a color picture, and we will tell you if we have this color for your dress.
Note: Not any extra cost for color change. 2008-06-18 10:04
Q: Is there a charge for sales tax?
2008-06-18 10:06
There is no charge for sales tax on all orders shipped outside of China. 2008-06-18 10:06
Q: Is there a charge for sales tax?
2008-06-18 10:13
Hi there, there is not any taxs of your order. thanks. 2008-10-11 09:29